Debido a la asistencia visual, el usuario en el otro extremo puede saber lo que est pasando fcilmente. Es mucho mejor que dirigir a alguien por telfono. Is it possible they copied content from his iphone without him seeing it? In other words, once connected into the iphone, can the scammer run an app in the background that the victim does not see on the screen? It is my understanding that IOS does not work like that (as you could on a PC). La asistencia remota es una excelente manera de ayudar a otros con sus problemas tecnolgicos cotidianos. My question is, the call lasted 11 minutes. Since it is different on android or windows OS, i decided to show you exactly what you need to know to. Once the words checking accounts came up the spell was broken and he realized he had called a scam call center. The iPhone user has to have Team Viewer Quick Support installed and turn on Screen Recording to stream to Team Viewer. Here are the steps on how to setup your iPhone or iPad to use TeamViewer Quicksupport. The helpful operator then asked him to share the last two deposits made to his checking account so they could "confirm his account". TeamViewer QuickSupport on the App Store This app is available only on the App Store for iPhone and iPad. He relays that was as far as he got because the allow button did not seem to work, even though he tried it twice. TeamViewers new Quick Support App lets Desktop users access iPhones and iPads, providing mobile device support.
He did and shared his ID, then clicked on "Allow".
He was asked to install TeamViewer on his Iphone. Sure enough, a very helpful professional was glad to help him set it up. One of my customers was trying to install Amazon Music on his new TV, googled how to do it, found an 800 number and called it.
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